End Point Assessment

Property Maintenance Operative

Property Maintenance Operative

  • Reference Code: ST0171
  • Level: 2
  • Version: 1
  • Duration: 12 months


The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. They will understand the mechanism of  buildings including electrical, plumbing, plant, safety systems and equipment. They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.

Occupational role

Typical Job  Roles: Maintenance Assistant, Property Engineer, Facilities Assistant, Maintenance Engineer, Maintenance Manager, Maintenance Technician, Caretaker, Janitor, Multi-Skilled Technician, Premises Manager.


Maximum £9,000

Entry requirements

Employers will set their own entry requirements.


The apprenticeship includes core knowledge, skills and behaviours required to undertake the work of a Property Maintenance Operative.

End Point Assessment

Overview of assessment

The end point assessment covers all of the skills, knowledge and behaviours in the Standard. It will take place using independent assessors appointed by QFI and the methods shown below:

Knowledge Assessment


Consisting of 60 multiple-choice or structured questions (short-answer) to assess the bulk of the generic knowledge across the apprenticeship. The test is taken in the presence of an invigilator, under  examination conditions and is closed book. The test can be computer based or paper-based and time allowed is 90minutes.

Practical Observation

This involves an assessor observing the apprentice completing a number of core practical activities under controlled conditions. The assessor may ask questions during the observation to the skills and supporting knowledge required of the role. The assessment will take approximately 5 hours.


This is conducted on a one-to-one  basis with an assessor, either face  to face or via video conferencing. The assessor will ask the apprentice questions on skills and behaviours that were not covered by the practical assessment, using their Portfolio of Evidence as a basis for the discussion. The interview will last a minimum of 30 minutes and a maximum of 45 minutes.

Readiness for assessment

The employer will endorse progression to the end-point when satisfied that  the apprentice is consistently working at or above the level set out in the standard, and the pre-requisite gateway requirements have been met with evidence to support these:

  • achieved minimum level 1 English and mathematics and taken the tests for level 2
  • completed a portfolio of evidence and a short research project to underpin the interview
  • compiled a record of achievement to determine readiness for end-point assessment


This apprenticeship is graded by the independent assessor appointed by QFI and grades are either: fail, pass or distinction.

Professional Recognition

The apprentice will be recognised by the British Institute of Facilities Management (BIFM) providing Associate  Membership for the apprentice whilst studying. BIFM have confirmed resources and learning materials will be available for the apprentice  to  support them throughout  their learning journey.

Why choose QFI

QFI is listed on the Register of Apprenticeship Assessment Organisations to assess this apprenticeship Standard. We have access to specialist, occupationally competent independent assessors. We will work with you to ensure that  the end-point assessment  runs as smoothly as possible providing support for any staff involved in the process. Contact us now to discuss your requirements leadassessor@qfiepa.org