End Point Assessment
Telecoms Field Operative
Assessed Version: v1
This occupation is found in the UK telecom sector. The broad purpose of the occupation is to build, provide or repair telecom services for commercial or residential customers on the UK's National Telecom Access Network. Working on the copper and fibre connections to 4G & 5G services, homes and businesses from the local telephone exchanges. The connections deliver telephone, internet, data and TV services to households and businesses.
Typical job titles include: Candidate Engineer Copper; Candidate Engineer Fibre; Fibre Jointer; Copper Jointer; External Network Cabler Field Installation Engineers, Network Infrastructure Engineer; Nationwide Cable Network Field Force Engineer; Telecoms Customer Service Engineer; Access Field Technician; Business Connections Field Engineer; Installations Technician; Overhead Installation Operative; Telecommunications Installation Technician.
Individual employers will set their own selection criteria.
The apprenticeship includes the core skills, knowledge, and behaviours required to undertake the work of a Telecoms Field Operatives.
End Point Assessment
Overview of assessment
The end point assessment covers all of the skills, knowledge and behaviours in the Standard. It will take place using independent assessors appointed by QFI and the methods shown below:
This consists of 30 multiple choice questions, based upon the Knowledge, skills and behaviours mapped to this method. The test will be via an online computer-based platform, in the presence of an invigilator and will be closed book, i.e. the apprentice cannot refer to manuals, reference books or materials. Time allowed for the test is 60 minutes.
Consisting of a minimum of 10 questions that will focus on analysis of given scenarios, coverage of prior learning or activity and problem solving. Apprentices will be able to refer to and illustrate their answers with evidence from their portfolio of evidence, however the portfolio will not be directly assessed. The professional discussion will last for 60 minutes.
Apprentices will be observed by an assess or completing a practical demonstration in a simulated environment consisting of 3 separate tasks: correct identification of telecoms cables; installation of a new telecoms component and fault-finding on the telecoms network. The assessor will work with the employer to ensure the employers network is replicated so the apprentice is tested on the network they work from daily, using the appropriate cables (copper or fibre). During the demonstration, the assessor will ask a minimum of 12 questions (4 for each task) to clarify work undertaken, processes followed and assess related underpinning knowledge, skills and behaviours. Time allowed for the demonstration is 2.5 hours in total.
Readiness for assessment
The employer will endorse progression to the end-point when satisfied that the apprentice is consistently working at or above the level set out in the standard, and the pre-requisite gateway requirements have been met with evidence to support these:
- achieved minimum level 1 English and mathematics and taken the tests for level 2
- compiled a portfolio of evidence –to underpin the professional discussion
This apprenticeship is graded by the independent assessor appointed by QFI and grades are either: fail, pass or distinction.
Why choose QFI
QFI is listed on the Register of Apprenticeship Assessment Organisations to assess this apprenticeship Standard. We have access to specialist, occupationally competent independent assessors. We will work with you to ensure that the end-point assessment runs as smoothly as possible providing support for any staff involved in the process. Contact us now to discuss your requirements firstname.lastname@example.org